Terms of use / Nutzungsbedingungen

These terms of use (version 2026-10-03) apply to the platform Flat-Radar.com, operated by Flat-Radar.com (Andrii Tvardovskyi / Андрій Твардовський). Contact: info@flat-radar.com.

1. Subject

Flat-Radar.com provides the technical ability to publish rental listings and submit applications. Flat-Radar.com is not a landlord, does not enter into rental contracts, and does not guarantee accommodation.

2. Accounts

Registration is free and open to natural persons aged 18 or older.
One user account may have a personal area and access to several companies.
Rights within each company depend on the role: owner, manager or viewer.
The label “Company” in the interface does not by itself determine the user’s legal status.

3. Publication Credits

Each newly created workspace – company or private person (section 11) – receives 10 starter credits. These are not automatically renewed.
Each publication consumes 1 credit. The listing remains active for 1 calendar month (Europe/Berlin timezone).
If a listing is cancelled or archived within 30 minutes of publication, the credit is refunded once per publication.
Re-publishing requires a new credit.
No cash payout of credits is possible. There is currently no Stripe checkout; future prices will be announced after an update to these terms of use.

4. Content and Provider Obligations

4.1 Provider information

Providers must be authorised to publish, keep information current and respect third-party rights. Fraudulent, unlawful and misleading listings are prohibited. New or renewed publication from a company account requires a completed and confirmed legal notice (Impressum). Providers must supply and promptly correct all particulars applicable to them, including those required by § 5 DDG. The Impressum and further notes are public; one record is used across all listings of the relevant company. Do not include unnecessary private information or third-party data without a legal basis. The provider’s confirmation is not verification or a guarantee by Flat-Radar.com and does not remove the platform’s own obligations.

4.2 Reporting and review

Listings can be reported without registering via Contact / Report. Notices of illegal content must identify its exact location (URL), give reasons, provide a name and email address and include a statement that you believe in good faith that the information is accurate and complete. The name and email address may be omitted only if the notice concerns offences under Articles 3–7 of Directive 2011/93/EU (exception in Article 16(2)(c) DSA). If you provide an email address, we confirm receipt and inform you of our decision by email. The operator reviews notices diligently, objectively and without arbitrariness. A report alone does not prove a violation. Automated rate limits protect the form against abuse; the operator decides whether content is unlawful.

4.3 Measures and reconsideration

Breaches of law or these terms may result in a request for correction, reduced visibility or removal of a listing and, where justified, account restrictions. We consider the circumstances, severity, repetition and the rights of those involved. If we restrict or remove a listing, the company that published it receives a specific statement of reasons with the applicable basis and information about available remedies; other affected users receive such reasons where required by law. Request reconsideration at info@flat-radar.com or via Contact / Report, giving the report ID and your reasons for disagreement. Access to courts and competent authorities remains available.

5. Applications

Applications require a user account. Application data is sent to the members of the respective company. Flat-Radar.com does not decide on applicant selection.

Submitting or accepting an application does not by itself create a tenancy agreement. The applicant and landlord agree rental terms and conclude any contract separately.

6. Availability and Liability

The service is provided as-is with no guaranteed uptime. Liability for intent, gross negligence, and damage to life, body, or health is unlimited. For slight negligence in the breach of cardinal obligations, liability is limited to foreseeable typical damage.

7. Term and Termination

Users may stop using the service at any time. Account or company deletion is available on request via email to info@flat-radar.com, subject to statutory retention requirements. Flat-Radar.com may block access for violations or discontinue the service with reasonable notice.

8. Amendments

Material changes are indicated by a new version identifier. The applicable version is the one accepted at registration or later.

9. Applicable Law

German law applies. Mandatory consumer protection provisions at the consumer's place of residence are preserved. No jurisdiction agreements are made to the detriment of consumers.

10. Services board

Registered users can publish listings for furniture, trades, moving and cleaning as “Offering” or “Looking for”. Contracts are made only between users; FlatRadar is not a party and gives no guarantee for services, details or prices.
Every account receives 10 personal starter publications for the board once (separate from company balances). An “Offering” listing uses 1 publication and stays live for 30 days; “Looking for” listings are free. If an “Offering” listing is taken down within 15 minutes of publishing, the publication is returned once. There is no cash payout; future prices will be announced after an update of these terms.
Details must be true and current. Contact details belong only in the fields provided, not in the title or description. Photos and texts must not infringe third-party rights. Unlawful services and misleading listings are prohibited. Anyone offering services commercially must state the details required by § 5 DDG in the listing; they are public.
Listings can be reported via Contact / report in the same way as housing listings (section 4.2). For violations the operator may remove listings, block publishing on the board or block the account; removed listings are not refunded. Section 4.3 applies accordingly.

11. Private landlords

Anyone offering housing chooses, when registering or creating a workspace, whether they act as a private person or as a company. Each user account can have at most one private workspace. A private workspace has exactly one member; other people cannot be invited.
Only someone who lets their own residential property privately and not commercially may act as a private person, i.e. who does not act as a trader within the meaning of Section 14 of the German Civil Code (BGB) — not in the course of a commercial or independent professional activity. Anyone working as an estate agent, property manager or housing company, or letting on a scale that requires a planned business operation, must use a company account.
Before the first publication, the private person makes a corresponding declaration in their workspace. The declaration must be true. If circumstances change, the provider ends their private listings and uses a company account for further offers. We store the version, language, checksum of the confirmed text and the time of the declaration (see Privacy Policy, section 8).
Private providers publish no Impressum, no further notes and no logo. Their listings are labelled “Private person” and carry the notice that, according to their own declaration, the provider is not a trader and that the European Union’s consumer-protection rules for contracts between traders and consumers therefore do not apply to a contract concluded with them (Section 312l BGB, Article 246d EGBGB). Statutory tenancy law is not affected.
For private listings without a house number, the map shows only an approximate area (a circle with a radius of about 110 m) whose centre deliberately differs from the stored location; address details are not shown publicly. With a house number, the exact address and exact location are shown publicly.
The publication credit rules in section 3 apply unchanged to private workspaces (including the 10 starter credits). The number of listings active at the same time is not limited.
The provider is responsible for the classification being correct; Flat-Radar.com does not check it in advance. If there are indications that a private person is acting as a trader — for example based on the number, frequency or type of listings — we may request evidence, suspend publications until clarified, classify the workspace as a company or remove listings; section 4.3 applies accordingly. A company cannot be converted into a private workspace.

12. Handover protocols

12.1 Subject. Landlords (companies and private landlords) can use FlatRadar to create handover protocols for moving in and out (meter readings, keys, condition of the rooms, photos, notes) and have both parties sign them on one device. FlatRadar merely provides the technical tool for this. FlatRadar is not a party to the tenancy or the protocol, does not check its content and does not provide legal advice.

12.2 Responsibility for the content. The parties alone are responsible for the accuracy and completeness of all information in the protocol. Before signing, the tenant can review the protocol and add their own notes.

12.3 Landlord's annexes. Landlords can attach their own annexes to the protocol (e.g. house rules, inventory list). The landlord who provides these annexes is solely responsible for their content, accuracy and lawfulness. FlatRadar does not check annexes and accepts no liability for their content. In the PDF, each annex is marked as text provided by the landlord. If a protocol contains annexes, the tenant confirms before signing that they have read all of them.

12.4 Tenant's details. The landlord can enter the tenant's details themselves or ask the tenant by e-mail to confirm. In the latter case, the name, e-mail address and phone number from the tenant's profile are only taken over after the tenant has agreed in their account. Anyone entering third-party details themselves must be authorised to do so.

12.5 Signatures. The signatures are drawn by hand on the landlord's device (simple electronic signature). The time, IP address and device identifier (user agent) are stored with each signature. Both signatures refer to a checksum (SHA-256) of the protocol content. After both signatures the protocol can no longer be changed. The parties receive the PDF by e-mail if an e-mail address is known and can download it in their account.

12.6 Retention and deletion. Unsigned drafts are deleted after 30 days. Move-out protocols are kept until 31 December of the third year after the year of handover. Move-in protocols are kept as long as at least one party keeps them in their account. Each party can remove a protocol from its account; once no party keeps it, it is deleted together with all photos and signatures. The parties are themselves responsible for saving the PDF for their own purposes.

13. Messages about listings

13.1 Purpose and access. The messaging function serves exclusively for coordination about a specific listing. Only signed-in users with a confirmed email address can send messages; a conversation is always started from the page of a listing and remains assigned to that listing. Flat-Radar.com does not offer a general messenger, group conversations or calls. After a listing ends (ended or expired), the conversation can be continued for another 30 days and can thereafter only be read; if the listing was removed by the operator, the conversation can only be read from that point on. Flat-Radar.com is not a party to the arrangements discussed between users and does not check messages in advance. Messages are not end-to-end encrypted.

13.2 Rules of conduct. Messages must relate to the respective listing. In particular, the following are prohibited:

unlawful content;
insults, threats, harassment, discrimination and hate speech;
spam, mass messages and advertising not relating to the listing;
fraud and attempted fraud, in particular fake payment links, advance-payment fraud or phishing;
malware and links to harmful sites;
sexual or pornographic content; depictions of child sexual abuse are reported to the authorities;
disclosing personal data of third parties without a legal basis;
photos to which you do not hold the rights;
impersonating another person;
circumventing blocks, limits or suspensions, and automated use (bots, scripts).

13.3 Blocking. You can block another person. That person can then no longer send you messages or start a new conversation with you. Blocking is a feature for users and not a decision by the operator; you can lift it at any time.

13.4 Reporting. Any message can be reported via “Report”, stating a reason and an explanation. The reported message is identified automatically; the name and email address of the reporting person are known from the account. By submitting a report, you declare that you believe in good faith that the information is accurate and complete. We confirm receipt and inform you of our decision. For the review, the operator sees the reported message and up to 5 preceding messages of the same conversation (from both participants) as a snapshot at the time of the report, not the rest of the conversation. Section 4.2 applies accordingly to the review. Misuse of the reporting function is prohibited.

13.5 Measures. In the event of breaches of the law or these terms, the following may in particular be considered:

hiding or removing messages;
temporary or permanent restriction of the messaging function;
restriction or termination of the account.

In doing so, we take into account the circumstances, severity and repetition of the breach. The affected person receives a specific statement of reasons with the applicable basis and information about available remedies. Reconsideration can be requested under section 4.3; access to the courts remains open. Where there are indications of criminal offences involving a threat to the life or safety of persons, we inform the competent authorities.

13.6 Notifications. We inform you of new messages by email at most once per 30 minutes per conversation, without the message text. Notifications can be turned off in the account.

13.7 Storage and deletion. Conversations are automatically deleted 6 months after the last message. Deleting a conversation only hides it for you; once both participants have deleted it, it is deleted immediately. Details are set out in the privacy policy (section 11).

13.8 Responsibility. Users are themselves responsible for the content of their messages and for the arrangements between them. Otherwise, section 6 applies.